Privacy Policy

Impacdistance – Lda. respects your preferences regarding the collection and use of your Personal Data.

Personal Datarefers to information relating to an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifiers or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Impacdistance – Lda. respects your preferences regarding the processing of the Personal Data it collects. This Policy explains how Impacdistance – Lda. collects and uses your Personal Data, how you may control its use, and describes our practices regarding the information collected. This privacy policy applies solely to this website. Impacdistance – Lda. is not responsible for access to other websites or services linked through our communication channels.

What information do we collect about you?

CONTACT FORM

Collected Data: name, email address, phone number and message.

Purpose: we may use this data to provide quotations for services, respond to questions, complaints, comments or concerns regarding the information included in the contact form and the processing of personal data, as well as any other questions the user may have. Failure to provide the minimum required personal data will make it impossible for Impacdistance – Lda. to respond to the request.

Legal Basis: the processing of personal data collected through the contact form is based on the data subject’s consent.

CONTACT THROUGH THE COMMUNICATION CHANNELS PROVIDED ON THE WEBSITE

We also collect information from you when you voluntarily contact us by email or telephone through the communication channels available on the website. The personal data collected is limited to what is necessary for the purpose of your contact, including data such as name, address, telephone number, email address, subject and tax identification number. We kindly ask that you do not send or share any sensitive personal information with us, such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health-related data, or data concerning sex life or sexual orientation.

The Website usage information is collected through cookies, although such information does not specifically identify you. The following data may be collected:

• IP address;
• Geographic location;
• Information about the device accessing the website, including browser type and version, operating system, screen resolution, preferred language, HTTP header information and browser agent version;
• The search engine used to locate and access the website;
• Date and time of website activity, as well as pages and content viewed and clicked.

It should be noted that this usage information is not intended to deliberately identify you and, if exceptionally it does, it will be anonymized immediately.

By providing information, you are giving your informed and explicit consent for the automated processing of your personal data.

Some requested data is mandatory and identified as such. Failure to provide accurate information may compromise the services provided.

How do we use your information?

The collected data is used to process your request, manage your account and, if you agree, send you information by email about other products and services we believe may be of interest to you.

As a rule, Personal Data provided in the context of commercial contact is not transferred to third countries. However, data may be shared within and outside the European Union when required by law or to respond to legal proceedings, protect lives, maintain the security of our services, and protect the property rights of Impacdistance – Lda.

The commercial process does not involve automated decision-making, including profiling. No comparisons, interconnections or other forms of cross-referencing of recorded information are carried out on this website.

Although the information provided is treated as private, the collected data will be processed in accordance with the General Data Protection Regulation (GDPR) throughout the entire processing operation. However, it may be necessary to transfer Personal Data privately to other entities, namely judicial authorities, and when processing your request, we may send your data for fraud prevention purposes.

You have the right to lodge a complaint with a European Union Supervisory Authority regarding the protection of your Personal Data. Impacdistance – Lda. will cooperate fully with the Supervisory Authority by providing all information requested within the scope of its powers.

Impacdistance – Lda. is committed to the proper use and processing of personal data provided by users, respecting its confidentiality and using it solely for the intended purpose. We also undertake to adopt all necessary measures to prevent alteration, loss, unauthorized access or processing, in accordance with current data protection legislation.

This website uses the HTTPS protocol with an SSL (Secure Sockets Layer) certificate, ensuring that data transmission between the server and the user is encrypted and secure.

With regard to processing confidentiality, Impacdistance – Lda. guarantees that any person authorized to process customer data (including employees and suppliers) is subject to an appropriate duty of confidentiality.

Impacdistance – Lda. only accepts registrations and information requests from users who are at least 18 years old. If you become aware of any registration made by a minor, we kindly ask you to inform us immediately so that the registration may be removed.

ACCESS TO AND CORRECTION OF YOUR INFORMATION

We want to ensure that the information we hold about you is accurate and reliable.

We rely on users to provide accurate and complete information and to update their data whenever changes occur. Users guarantee and are responsible for the accuracy, truthfulness and authenticity of the personal data provided and undertake to keep it properly updated.

USER RIGHTS AND DATA RETENTION PERIODS

Users have the right to withdraw consent for the processing of their personal data at any time, without affecting the lawfulness of processing carried out based on previously given consent. Users may also request access to their Personal Data, rectification or deletion of their data, restriction of processing, object to processing, exercise their right to data portability, and request a copy of the information we hold about them. If you wish to request a partial or complete copy of the information retained about you, please contact us by email geral@leiriashuttle.pt

If requests submitted by the user are manifestly unfounded or excessive, particularly due to their repetitive nature, Impacdistance – Lda., under the applicable legal framework, may charge a reasonable fee taking into account the administrative costs involved or refuse to act on the request.

Without prejudice to legal or regulatory provisions to the contrary, Personal Data shall only be retained for the minimum period necessary for the purposes for which it was collected or subsequently processed, after which it will be deleted.

Further processing of Personal Data for a purpose other than that for which the data was originally collected requires the user’s consent. Prior to such processing, the Data Controller shall provide the Data Subject with information regarding that purpose and any other relevant information.

Users also have the right to effective judicial protection and to lodge a complaint with the Portuguese Data Protection Authority (CNPD) if they believe that the processing of their personal data violates the GDPR.